All business licence applications (new and renewal) must be submitted using the online services.
Operating a business in the Town of Oakville without a valid licence is a chargeable offence.
The town requires licences for many businesses such as building renovators, contractors, taxis and tow trucks, arborists, short term accommodations, HVAC installers, plumbing contracting companies, personal service establishments (which include hair salons, tattoo parlours, and spas), motor vehicle service-related facilities and food shops.
Licensing By-law 2015-075, as amended, regulates various businesses in the Town of Oakville. Business licences are non-transferable, and licence fees are non-refundable and not pro-rated.
Fees and application requirements vary depending on the type of business.
Fees are non-refundable and not transferable.
Each business requiring a licence will need to complete an application through our online services and pay the required licencing fee. Depending on the type of business you are licencing, you will be required to provide different supporting documents and approvals. For a high-level overview of what documents you need to include with your application submission, please review the new licence and renewal requirements (pdf). For current fees, review the 2023 Business Licence Application Fees. You will find these forms on the next step.
Please note that the Town of Oakville is currently undertaking a comprehensive review of the Business Licensing By-law 2015-075 (consolidated version).
Submit comments relating to business licensing, processing of applications or requirements for any business class to service@oakville.ca.
To assist you with your application, the town has provided the following templates and reference material required for specific business license applications.
Help us process your application faster by submitting your documents in the following format:
You can now submit your business licence application online. Use Chrome or Safari for the best experience.
If this is your first time using the town’s online services, you will need to create an account by setting up a username and password. Select sign in and then select the option to sign up. If you already have a town account, you may be able to use your username and password which you previously created.
For current fees, please review the 2023 Business Licence Application Fees.
Please note that fees are non-refundable and not transferable.
Please contact service@oakville.ca should you require assistance.
Your application will be reviewed to ensure all required information has been provided. Should your application be incomplete, you will be notified via email. Your application will not proceed until all required documentation and payment is received. It may take up to 10 business days for you to receive your licence. Once your application is approved, your business licence will be emailed to you.
Businesses will receive a courtesy renewal notice via email or mail at least one month before their licence expiry date. The renewal letter will outline the documentation required for licence renewal. If your licence expires at the end of the month and you have not received your renewal letter, please email service@oakville.ca.
If you have any questions, please contact ServiceOakville at 905-845-6601 or service@oakville.ca.